Reviews

At Werley Heating & Air Conditioning Co. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 101 Reviews

Jo Ann And Tim Franks
02/16/2021
Located in Allentown
02/16/2021
Located in Allentown
Excellent Service - Had No Heat
Werley to the Rescue and Thank You!
In the early morning of 2/10/21, we found ourselves with no heat in frigid weather and temperature was dropping. Unfamiliar with whom to call as had no heat pump annual service contract agreement, luckily saw Werley listed on my frantic iPhone search. Placed a call to Werley and spoke with an after hour individual who said the office would call me at 7:30am. Sure enough, got a call from Dorothy who upon instant communications with this unknown lady at the time, I felt so confident with how she handled my call and communicated information that I knew we’d be in good shape. Paralleling Dorothy’s excellent customer service skills was service technician, Adam who also had excellent customer and technical skills. Adam was fantastic to deal with and very informative and detailed in his efforts of finding and fixing our heat pump problem. We cannot thank Adam enough for the excellent job he did and we especially appreciate the communications he shared as to the status of the repair. A part had to be overnighted and installed the next day and everything as described by Adam was the way it happened. We are in good hands now having purchased the annual service agreement and cannot thank The Werley Company enough for such great service and for their excellent employees.
Sincerely,
Jo Ann and Tim Franks
Service: System Repair

Ashima Lyall
02/08/2021
Located in Bethlehem
02/08/2021
Located in Bethlehem
Very prompt and professional service from the Dorothy at the front office on the phone to the technician Adam completing the service, all within 5 hrs of my initial call to them, including installation of new parts. To get back heating that quickly when it’s 15F outside us definitely a blessing. Most certainly recommended.
Service: System Repair

M.K.
12/18/2020
Located in Allentown
12/18/2020
Located in Allentown
My experience from start to finish was excellent. Everyone I spoke with was professional. The installation techs spent a very long day here and were polite, professional, and their workmanship was top notch. I already have recommended Werley/Climate Specialist.
Service: Installation

Karen Ritter
11/14/2020
Located in Whitehall
11/14/2020
Located in Whitehall
I am very happy with the service provided by Werley and I especially appreciate your senior technician, Chris. He is very thorough with his explanations; answers questions or concerns with detail, ensuring that I understand. This alone is appreciated. Chris earned my trust years ago. He is the best of the best! You are lucky to have him on your team.
Service: Preventive Maintenance

M.Y.
07/20/2020
Located in Bethlehem
07/20/2020
Located in Bethlehem
Professional, easy to work with, and listened to our needs. The install was done with great worksmanship and the work areas were cleaned up really nicely.
We also felt that the technicians worked with great integrity. We noticed on the doorbell cam that the workers were putting their boot covers on when they would enter the house, even though they knew we weren't home.
Service: Installation
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