Reviews

Excellent Service - Had No Heat Werley to the Rescue and Thank You! In the early morning of 2/10/21, we found ourselves with no heat in frigid weather and temperature was dropping. Unfamiliar with whom to call as had no heat pump annual service contract agreement, luckily saw Werley listed on my frantic iPhone search. Placed a call to Werley and spoke with an after hour individual who said the office would call me at 7:30am. Sure enough, got a call from Dorothy who upon instant communications with this unknown lady at the time, I felt so confident with how she handled my call and communicated information that I knew we’d be in good shape. Paralleling Dorothy’s excellent customer service skills was service technician, Adam who also had excellent customer and technical skills. Adam was fantastic to deal with and very informative and detailed in his efforts of finding and fixing our heat pump problem. We cannot thank Adam enough for the excellent job he did and we especially appreciate the communications he shared as to the status of the repair. A part had to be overnighted and installed the next day and everything as described by Adam was the way it happened. We are in good hands now having purchased the annual service agreement and cannot thank The Werley Company enough for such great service and for their excellent employees. Sincerely, Jo Ann and Tim Franks

It has been a pleasure dealing with every one of your employees. All were courteous and very helpful. A special mention to Chris

Your employees did an incredible job cleaning up after themselves! One guy vacuumed the carpets on the stairs! I never saw the stairs look so good. Thank you! Clean up is SO important on the job.

Very prompt and professional service from the Dorothy at the front office on the phone to the technician Adam completing the service, all within 5 hrs of my initial call to them, including installation of new parts. To get back heating that quickly when it’s 15F outside us definitely a blessing. Most certainly recommended.

They came out the day of a blizzard to install our system and to make sure we had heat as our old system died.

Werley went above and beyond our expectations!

Thank you! The installation was very thorough and professional! The process from start to finish was efficient and informative.

My experience from start to finish was excellent. Everyone I spoke with was professional. The installation techs spent a very long day here and were polite, professional, and their workmanship was top notch. I already have recommended Werley/Climate Specialist.

Have used Werley previously and have just had a new HVAC system installed. We are very pleased with the process and appreciate Chris having followed up to explain and inspect. It relieved a lot of our concerns.

I am very happy with the service provided by Werley and I especially appreciate your senior technician, Chris. He is very thorough with his explanations; answers questions or concerns with detail, ensuring that I understand. This alone is appreciated. Chris earned my trust years ago. He is the best of the best! You are lucky to have him on your team.

EVERY person that we came in contact with was professional and courteous. The installers, Adam's team, worked without interruption and left our home without a trace of their having been there! AN EXCEPTIONAL EXPERIENCE!

Great service.

Werley's service techs and installers are the best! I am very pleased with Werley Heating & Air.

Excellent work. Professional men. Good teamwork. Derek is the best.

Very professional, trustworthy and friendly. Keep up the good work.

Your employees are pleasant, always professional and very responsive. They have the time to explain things to me.

Very pleased with every aspect of the installation of the new furnace and air conditioner. Very professional.

Relieable, courteous, and efficient. I appreciate the special gift. Thank you!

The installer, Adam, was excellent.

Great service! Everyone is very friendly, kind, and knowledgeable.

We were very pleased with our whole experience with Werley. Derrick and Dave were very patient and couldn't have been more helpful.

Thank you again for the prompt service. At times like today, it's great to know companies care!

Our heat pump needed to be replaced. We contacted several HVAC companies. We picked Werleys and we were extremely happy with the whole process. Sales was...

EVERY person that we came in contact with was professional and courteous. The installers, John and Eric, worked without interruption and left our home without a trace of their having been there! AN EXCEPTIONAL EXPERIENCE!

Professional, easy to work with, and listened to our needs. The install was done with great worksmanship and the work areas were cleaned up really nicely. We also felt that the technicians worked with great integrity. We noticed on the doorbell cam that the workers were putting their boot covers on when they would enter the house, even though they knew we weren't home.